The Hogan Lovells’ Corporate Insurance Newsletter for September has been published. This provides a round-up of UK, EU and international regulatory developments relevant to UK based insurance market participants. In this issue, amongst other items, we cover: Latest Brexit related papers and other material from the HM Treasury, PRA and FCA PRA’s latest consultations on
Tag Archives: fair treatment of customers
UK: FCA draft vulnerability guidance: embedding ‘doing the right thing’ in firms’ culture
The FCA has published a consultation on proposed non-Handbook guidance for firms on the fair treatment of vulnerable customers. The FCA reiterates that vulnerability is one of its key priorities and makes it clear that the draft guidance sets out its view of what its Principles for Businesses require of financial services firms to ensure