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Posted in Case reports, UK

UK: Potential judicial review proceedings on the jurisdiction of the FOS

Bluefin Insurance Services Limited (“Bluefin”) recently challenged the Financial Ombudsman Service’s (“FOS”) jurisdiction over a complaint made against it. In order for the FOS to have jurisdiction over a complaint, the person making the complaint (the “Complainant”) must fall within the definition of “eligible complainant” contained within Rule 2.7.1R of the FCA’s Dispute Resolution: Complaints Sourcebook (“DISP”). This case concerns the definition of an eligible complainant, specifically whether a complaint regarding a directors and officers liability policy relating to a business would mean that the Complainant did not qualify as a consumer under DISP 2.7.1R.

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