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Tag Archives: Plevin

Posted in Regulatory and legislative updates, UK

UK: FCA’s policy statement on the final rules and guidance for PPI complaints handling

On the morning of 2 March 2017 the FCA published PS 17/3 (the “Policy Statement”), its response to feedback on its proposals regarding the handing of Payment Protection Insurance (“PPI“) mis-selling complaints.  The FCA’s original proposals were set out in CP 15/39 (see our blog post), and a further consultation was issued in CP 16/20

Posted in Regulatory and legislative updates, UK

UK: FCA’s response to feedback points on its proposal regarding handling of PPI complaints

Introduction On the morning of 2 August 2016, the FCA published CP 16/20 its response to feedback it had received on its proposals regarding the handling of Payment Protection Insurance (“PPI“) mis-selling complaints. The FCA’s original proposals were set out in CP 15/39 (see our blog post). Following feedback from firms, trade bodies, consumer organisations,

Posted in Regulatory and legislative updates, UK

UK: Financial Conduct Authority Consultation Paper on PPI complaints handling

Introduction On the morning of 26 November, the FCA published a consultation paper setting out and asking for views on its proposals regarding the handling of Payment Protection Insurance (“PPI“) mis-selling complaints. The consultation paper contains draft amendments to various relevant FCA Handbook provisions (most notably DISP) at Appendix 1. Subject to their assessment of

Posted in Regulatory and legislative updates, UK

UK: FCA statement on PPI complaints handling

The FCA has this morning issued a statement outlining key proposals on which it intends to consult by the end of the year in relation to the handling of Payment Protection Insurance (“PPI“) mis-selling complaints. The statement follows the FCA’s announcement earlier in the year that it would assess whether there was a need for

Posted in Regulatory and legislative updates, UK

UK: Is ICOBS compliance solely the responsibility of the customer-facing intermediary?

“Where there is a chain of insurance intermediaries between the insurer and the customer, [ICOBS] applies only to the insurance intermediary in contact with the customer”.  (ICOBS1 Annex, 4.1R) That ICOBS rule (“Rule 4.1“) has existed since the implementation of ICOB in January 2005.  Its terms are simple and its effect should be fairly straightforward.